How to Leverage Journey Analytics to See the World as Your Customers Do
Read on the Woopra blog here!
Choosing the Right Data Integration Tool for Your Business
Read on the Woopra blog here!
Why Product Data Should Shape Your Marketing Strategy
“Trust me; I’ve been there.
A guilt-like feeling sinking into your stomach as you walk over to the engineering team with a data request for the upcoming board meeting.
Even worse, many times I knew that a little more information would bring greater insight, but decided not to walk over at all for fear of overburdening their already loaded plates.
At the time, I didn’t know how important that data was for my position, partly because I wasn’t asked for anything more than delivering a steady stream of MQLs. But, almost a year ago today, that all changed.”
Read the full article on Marketing Insiders here.
People Analytics Is Here, Are You Ready?
“With all of the buzz around people analytics, you might assume that most organizations are making decisions based on predictive recruiting methods and machine learning retention algorithms. But, you’d be wrong!
A recent Bersin study shows that 86 percent of People Operations teams have yet to scratch the surface of advanced analytics, with the majority, 56 percent, still relying on ad-hoc reporting methods and manual data entry. And yet, companies like Google and JetBlue continue to benefit from their people data and analytics capabilities.”
A blog post I wrote for Shape Analytics on the future of People Analytics. Read the full blog post on Medium here.
3 Objections to Data Transparency Hurting Your Business
“Transparency. A word that only years ago became so trendy that it adorned the walls of businesses large and small. It was embedded within company values, mission statements and corporate propaganda. During the same time, the walls of our offices were broken down and exchanged for “open-office” floor plans. We huddled around our bean bag chairs for All-Hands meetings, where financials and business challenges were openly shared with the organization.
Transparency sang the promise of honesty for employees and customers alike. But, for many companies, the word never made it beyond the Employee Handbook. In fact, there are few organizations genuinely embody transparency. And as the years pass and the values painted on the wall begin to chip, we have to ask ourselves, what happened?”
Read the full article on CIOReview here.
Expert Article: The #1 Metric to Measure Your SaaS Marketing ROI
“Engagement is the ultimate success metric for SaaS companies. And I don’t mean content downloads or email clicks, but product engagement. SaaS companies live and die by their subscription metrics…For marketers, it’s no longer about bringing in as many leads as possible, but instead delivering a smaller number of (PQL) product qualified leads. Why? PQLs leads convert at around 50%… They’re proof that your campaigns were successful because the leads not only signed up to try your product but became heavily engaged during their initial use.”
-Elle Morgan, Head of Partnerships, Woopra.com
Read the full article and my commentary here.
49 eCommerce Growth Ideas For 2018
19 digital experts and eCommerce specialists worldwide will teach you effective ways to improve your eCommerce business by sharing the game-changing ideas in the industry for 2018. Download the eBook to hear my thoughts on how to visualize and optimize the customer experience at an individual-level to streamline support.
How We Work – Interview with Elle Morgan
How We Work – Woopra’s Marketing Team
Do you know what your customers are doing?
If not, skip feeling like a stalker and check out Woopra – the modern leader in real-time customer analytics. Unlike other data crunching platforms, Woopra syncs customer data and tracks what your customers are doing all in 100% real-time.
We were lucky enough to hang out with Elle Morgan, Woopra’s Content Marketer and Evangelist, whose superpower is humanizing analytics and putting a face to all that faceless data. Check out what she has to say about the future of analytics, a simple four-step guide we all can use when starting a new project and what’s in store for Woopra in the not-so-distant future.
Read the full blog post.
Web Analytics World Articles
6 Must Watch Big Data Trends for 2017
How to Master Full Funnel Attribution with Customer Analytics
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